A trio of tourists went to Nashville for a birthday celebration, only to find themselves temporarily running the La Quinta hotel they were supposed to be staying at, in a saga that has captivated TikTok.
Video shared by Aaron, aka @ahow15, racked up views as it showed the friends positioned behind the front desk, answering phones, and even serving breakfast to hotel guests.
“When you arrive to the hotel and there is no staff so you now have a new job,” he wrote. “We’ve been working for 2 hours.”
In a series of follow-up videos, they say they had gotten to the hotel at four or five in the morning, only to discover there were zero employees in the lobby to check them in.
“We stood at the counter for like 30 minutes before even doing anything,” Kenzie, one of the TikTokers, shares in one of the videos. “Like, I went back to the office to make sure that no one was asleep at the desk. And they weren’t, so we were just like, okay, what now?”
The only employee they found was a maid, who told them no one had been there for hours and she didn’t know what was going on. During this time, they say that the phone was ringing constantly and a woman in the lobby was standing there screaming about how her card was charged $600 and she didn’t know why.
“So instantly, we’re like, manager mode,” Kenzie says, clarifying that they run businesses back home. They started answering the phones, and they say all the calls were about the same complaint the woman in the lobby had—cards were being charged and the customers didn’t know what was happening.
They located the number for the general manager behind the desk, gave her a ring, and discovered that she also had no idea why nobody was working, and was across the country on a business trip at the time herself. The police came and left, and Kenzie called the general manager back to let them know they were going to try to figure out how to check themselves into their hotel room.
But the calls kept rolling in, so the friends stepped up. One started answering the phones, another tried to help customers check in and check out, and then they realized people were waiting on the complimentary breakfast to be served. So they found the keys to the kitchen and, as both Aaron and Kenzie are ServSave certified in food handling, set up simple options for the guests’ breakfast.
It wasn’t until around 7-8am that a real employee finally showed up, followed by the general manager from a nearby Holiday Inn who was sent over to help.
Also: A general manager from another Wyndham Hotels & Resorts made an appearance a short time later. They caught him up on the drama that ensued and were met with utter disbelief and gratitude for holding the hotel down.
“We’ll get them checked in. We’re not charging you anything,” the manager reportedly told them.
The crew headed up to the sixth floor to decompress in one of the only rooms available, thinking everything was fine. But as soon as they entered the room, they spotted a naked woman inside. The lady proceeded to tell them she would be staying at the hotel for the next two weeks. The friends let her know they were not trying to steal her room and that they had received the room key from management.
They went down to the lobby for the last time to let the manager know what happened.
https://www.dailydot.com/news/no-staff-la-quinta/
https://www.usatoday.com/story/news/nation/2023/09/15/la-quinta-inn-takeover-documented-by-group-friends-tiktok/70869192007/ You can join Unsolved Mysteries and post your own mysteries or interesting stories for the world to read and respond to Click hereScroll all the way down to read replies.Show all stories by Author: 5940 ( Click here )
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