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Feeling Discouraged

  Author:  64819  Category:(Discussion) Created:(2/26/2015 5:28:00 AM)
This post has been Viewed (724 times)

Howdy fellow USMers, it has been a while. We just got internet in our new place.

I finished nail tech school Dec 11th, and started work Jan 2nd. I absolutely LOVE my job, seems that I am not very good at it though

I know that I am new, and that it is goiung to take a while to get it down pat, but I just feel so discouraged. Last week I had three complaints from customers that I hurt them while giving them pedicures, and yesterday I recieved a fourth. If I don't get better very quickly, then I will be fired.

I didn't mean to hurt anyone, I was just trying to make sure that I gave the best service that I could give. I didn't want to give a sub standard service, and it seems that I went too far. Now I am afraid to hardly touch my clients out of fear that I will hurt them. I feel like the pedicures that I gave yesterday were not even on par.

I just feel like I am not good at something I feel so passionate about. I went to school to learn how to do this, because I really wanted to learn how to do it, and I wanted to be good at doing it. NOw I am feeling that it was all in vain. 

I know that I shouldn't feel so down about it, that I have only been doing it for roughly two months, but it really hurts your feelings to know that people arent satisfied by the service that you are giving. It really breaks my heart. This nail salon is the only nail salon in my immediate area. I have nowhere else to work if I get fired without at least a 30 minute commute. And if I am that bad, I can't even open my own salon, Who is going to want to go to a salon that is ran by a tech that was fired from the only salon in the county for hurting the patrons?

I know I have to learn not to be so heavy handed, but that seems so hard, I am not a physically gentile person.

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Replies:      
Date: 2/26/2015 6:54:00 AM  From Authorid: 11723    I Feel for you. You sound very passionate about what you do, that you really do enjoy it. It would be a shame for it to not work out. As the old question asks...How do you get to Carnegie Hall? Practice! Practice Practice! Do you have any close friends or family that would allow you to practice on them in your off time to improve your technique? Also, is your boss the type of person who you feel you can speak to? Ask him/her for advice if they are the approachable type. Tell them that you want to be better, but you are new, still trying to get your technique down. Are there any pointers or advice that can be offered. I've had some bosses (like my current) who are very open to help when asked. I've also had some who have taken asking for help as a sign "This person doesn't know what they are doing" and have only made things worse. This is what I would call the difference between a "Leader" and being a "Boss" - but that is for a different topic for a different time.  
Date: 2/26/2015 6:59:00 AM  From Authorid: 64365    Don't let a few set-backs discourage you. Now you know what you know, work with it. I'd let you do my nails, anytime. HUGS  
Date: 2/26/2015 7:22:00 AM  From Authorid: 52489    Practice makes perfect. Did the nail tech school give you any kind of model with which to practice your craft?  
Date: 2/26/2015 7:28:00 AM  From Authorid: 25390    Mydnite has excellent advice!  
Date: 2/26/2015 12:36:00 PM  From Authorid: 22721    Just practice more, so you will be less heavy handed.  
Date: 2/26/2015 9:12:00 PM  From Authorid: 998    Awww, don't get discouraged already. I'm guessing your boss knows your very new to this line of work, and that you will get better with practice. Mydnite Son had some wonderful advice and I agree with it all!!!

I have only had a few professional pedicures, and where they did not injure me or cause me pain .. I did notice that they seemed to be almost too careful. They did not trim the nails down as much as I would have liked. The cuticles were not trimmed as well as could have been and the massage portion was almost too light. I'm thinking now in hindsight, that this is how they work to be extra cautious to not cause any pain. It may be possible that you have to work on the side of caution, rather than to actually give the kind of throughout pedicure you really want to provide.

Just don't give up. That salon needs someone who really wants to do the job ... and that means YOU !!!
  
Date: 2/26/2015 9:14:00 PM  From Authorid: 998    Oh, and by the way .. I was studying to be a cosmetologist, and pedicures were my least favorite thing to do. I knew I liked hair and nails, but I would probably have made a very poor pedi person, because I didn't want to do it. That is where you shine Adora .. stay with it   
Date: 2/27/2015 4:39:00 AM  ( From Author ) From Authorid: 64819    My boss gets irritated when I ask for help, she says I have went to school for this and I should know what I am doing, that she is busy when she is there and that she shouldn't have to hold my hand. With the exception of me and another girl that works there, everyone is Vietnamese.
One person there is taking me under her wing and helping me out, which is actually kind of funny, cause when I started work there she didn't like me. She thought I was trying to flirt with her boyfriend (who works there too). She has been showing me the proper way to polish, as I have had complaints about that too... My boss is very intimidating, and as much as she tries, she isn't very nice. I have heard that (from quite a few people) the people from the Vietnamese culture really aren't that nice, it was just how they were brought up, although I am really not sure how true that is.
In the mean time, I am just trying to do my best and practice practice practice.
Monday I have my state board exam in practical, it is one of two tests I must take to become a licensed nail tech. So if you can send your good vibes, good juju, and/or prayers they would be much appreciated. I am actually really nervous, and downright scared.
Well, off to do dishes before I start getting ready for work. I'm hoping I stay quite busy today, or else my check for this week won't even add up to $100.
  
Date: 2/27/2015 12:27:00 PM  From Authorid: 4144    just keep practicing!! talk to your clients. tell them to let you if you are being too rough or too gentle. remind them you are new to this work and you don't want to hurt them.  
Date: 2/27/2015 3:20:00 PM  From Authorid: 42945    Try not to be discouraged sweetie, practise does make perfect and try not to let the owner upset you just remember how you were trained and remember that sometimes personalities can come into effect with employers in that industry, I've seen it happen at the salon where I go with a couple of the girls working there...which is sad because both girls are very efficient..seems the boss is picking at them unnecessarily....*hugs*  
Date: 3/2/2015 5:42:00 PM  From Authorid: 40979    I worked for Vietnamese people as well and yes, they are hard to work for. They are very demanding and not too friendly. I don't think they try to come off that way, it's just how they are raised. Practice makes perfect, so don't get discouraged. Sometimes when I go in for a mani/pedi I get hurt, too...and these are people who have been doing this for a long time. Sometimes it just happens. Apologize and try to be more gentle. Usually they will understand   
Date: 3/3/2015 6:08:00 AM  From Authorid: 64985    I agree Mydnite has some excellent advise...Corolator...  
Date: 3/6/2015 3:33:00 PM  From Authorid: 26303    What is your boss doing to show you how you can improve on the gentleness of it all? I would think she would try to help you. Ask her for help. Ask if she is willing to be your guinea pig, and let you do a pedi on her. Do one foot as you would normally, and the other under her instruction. This will show that you really want to get it right.
Having said all of that...the clients may be not used to a good strong hand. Did the clients tell you that you hurt them, at the time? They should have also, so that you were aware of their pain threshold. Everyone has a different pain threshold, and unless you know, you can be too hard. Maybe, as you are starting, you implore the client to tell you if you are too hard. Don't tell them others have complained, just tell them you want them to enjoy the experience.

Good luck with it all.
  
Date: 3/6/2015 3:36:00 PM  From Authorid: 26303    Ooops! Just read your response re your boss. What a pity she isn't willing to help you. I was thinking that you ask for help after work, show that you are willing to give up your time to help her business. But maybe she will be too busy to do so.

  

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