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Need evil hospital/insurance/doctor advice...

  Author:  15675  Category:(General Advice) Created:(8/18/2008 5:38:00 PM)
This post has been Viewed (1778 times)

The words I want to use to describe this situation would get me banned from USM thats sure *grr* this whole affair makes me very angry and dream longinly of Europe where at least if I had to wait I would be seen.

To sum it up I obviously have no insurance and very little moneyz. Back in March I went to the local ER twice and was told to basically 'forget you its not our problem its not an emergency'. The second time I came I was literally throwing up all over myself and every time I stood up (I drove myself) and yet they insisted I had to DRIVE MYSELF to County hospital (which was 40 minutes away with no traffic).

What I had was an ovarian cyst which was sized 10X10 (4 times the minimum for operation), and it was so big it had twisted my ovary open and I was bleeding inside. It WAS an emergency and it had been put off a month because of that hospital because they told me it was no big deal and 'go see my gyno' despite my protests I dont have a gyno and cant afford one.

I ended up at the County Women's hospital and they operated right away. I was fixed up but that was a hellish expierence in and of itself and I was never see again by them. They scheduled me twice and I tried three times (recently last month) and was told Id have to wait several hours if I wanted to see anyone; even though I had an appointment.

Last week I had pain again in the same spot where the cyst was last time, and on the other side as well. I havent had pain since March so it was concering; but it was a dull pain ya know so I put it off till this week. It amplified on Saturday so I went back to the Women's hospital and found they had closed till the remodel in October. I was told to go to the hellish General County ER (where criminals, the violently ill, etc wait for hours to be seen) and reluctantly I did, and asked straight up how long Id have to wait and they told me 4 hours MINIMUM (7am). I said forget it and went home.

I heard Planned Parenthood helps out poor folk and has full services, so I called them. I got the rudest possible woman on the phone and when I explained to her my situation she just said very curtly "Oh we dont do cysts". To me this sounded like 'if you had a cyst forget you!' I asked her why and she said they just dont and wouldnt explain, and every time I tried to talk she just rebuffed me with that. She just kept saying 'go to your gyno' which just made me want to kill someone. I finally said "I dont HAVE a cyst right now at least to my knowledge, they removed my cyst but I havent seen anyone since my operation and Im concerned". She finally scheduled a gyno appointment for Friday and told me 'estimate' it would be $150, which given my finacial situation is outrageous. She said it could be less but I wont know until I go in and yes Id have to pay that day.

I forsee this might just be a disaster. I dont know what else to do. I thought of going to another ER (not a crappy county one) but the thought of just being told to 'forget you' again and not helped at all (with a bill of $10,000 to boot like the first hospital I told ya'll about) discouraged me. Im still in pain and I got my period yesterday and its been heavy and painful. Every period since my surgery has not been heavy or painful so thats concerning.

I guess I just dont know what to do. When County is out (I just cant wait 16 hours, and to top it off every time I try I get violently ill for weeks because of the germs in there), PP is out, and the general ER is out where in the hell is left to go? Im concerned especially because if theres been a return of cysts I have no clue what that could mean. What do you guys think? What is left to do?

PS: Isnt this AMAZINGLY INSANE? What a country!

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Replies:      
Date: 8/18/2008 5:42:00 PM  From Authorid: 63026    that's why I love my job, it has an insurance plan...My aunt works for the Billings collection of the doctor I go too. It is a very complex system we have. Before I had my work insurance, I paid $75 a month for Insurance.  
Date: 8/18/2008 5:45:00 PM  From Authorid: 14754    ** and Iam proud to work for them.  
Date: 8/18/2008 5:45:00 PM  From Authorid: 14754    iam sure glad that here in my city we have a hospital that refuses nobody..even if you can not pay... and its the top of the line hospital.  
Date: 8/18/2008 5:46:00 PM  From Authorid: 10657    Does the hospital not have an indiginant program I don't understand or the Hill-Burton? Most hospitals can not refuse you treatment.  
Date: 8/18/2008 5:47:00 PM  ( From Author ) From Authorid: 15675    Well they technically dont 'refuse' you. See they play a game: you poor people can come, but their gonna try and make you wait so long you leave before your seen (or die, whichever is the case). Its not just us, its a nationwide epidemic. Unfortanitly that does nothing for me.  
Date: 8/18/2008 5:49:00 PM  ( From Author ) From Authorid: 15675    The private ER claimed that they just had to 'stabalize me' and that it wasnt an emergency so they didnt have to operate (they were obviously wrong and knew it, and I really should sue them). They 'treated me' by drugging me up and telling me to get the heck out. The County ER hasnt turned me away, but the best I've been able to wait in there is 6 or 7 hours and I was still 2 hours away from being seen. I got in a major fight with the doctor there, he said if I left if it was 'of my own free will and not their fault' (god thats a popular phrase for them) and I said I wasnt leaving of my own free will I was leaving because no one would see me. I should sue them too...

Unfortanitly suing wont get me seen any freakin faster
  
Date: 8/18/2008 5:55:00 PM  From Authorid: 62849    I don't know what to tell you. Just how it goes in busy places. I have insurance and have waited for a very long time in ER waiting rooms. I waited once with a perforated appendix after the ambulance brought me in- sat in a wheel chair (let me tell you- excruciating was not the word to describe it. It was probably something like your cyst- internal bleeding, severe abdominal pain, vomiting, with an added infection from the appendicitis). Depends on how busy they are. In my experience in a hospital lab- do not go after dinner, or late at night when the drunks come in. Don't go on game night, nor on holidays, and Mondays, Tuesdays and Fridays tend to be hellish. 3pm on Wednesday, I say.. Oh, and no mornings. Ever..  
Date: 8/18/2008 5:59:00 PM  ( From Author ) From Authorid: 15675    LOL Beags so like 2 hours midday you say ? Trust me I know all about those times...but it doesnt matter these county hospitals are ALWAYS busy. You'll be there 10-14 hours if your LUCKY...even if your bleeding from the head. The irony is that the first ER (the one who said I had no emergency) had a very short wait, maybe an hour and the second time no wait at all. I cant seem to win grr  
Date: 8/18/2008 6:08:00 PM  From Authorid: 12072    this is why I don't bother with health insurance or going to a doctor. I told my husband just yesterday if I were to be diagnosed with cancer I"d go home to be happy and die rather than go through the hospital system and bills. We're a bit backwards of a country in some respects, aren't we?  
Date: 8/18/2008 6:19:00 PM  From Authorid: 49976    I dont know about where you live but at the hospital in my town if you go to the ER or are in the hospital or have to have surgery and can't pay your bill they have a program that you sign up for. You fill out a paper and you have to return it within 3 days of being seen. You might check around for something like that. I had to have a lap done and the bill was close to 5,000 dollars but they told me to fill that paper out before my surgery and they covered all the hospital expenses except for the dr since he was from a different clinic and the anethisist. Most hospitals or clinics have a social worker onsite ask to speak to them they may can help you work something out as far as the bill goes. I hope you feel better I know how bad that pain can get and it is definatly NOT a fun feeling.  
Date: 8/18/2008 6:25:00 PM  From Authorid: 62849    Yep, I worked in a county hospital. Want to know *why* you wait so long? Because nurses get standing orders for urinalysis, blood count, and chem 7s (or 20s, but ours were modified- called BMPs). Then, for "traumas" add a coag panel and sometimes a blood type and cross. Problem with that is that the lab gets bogged down with ER orders, and those machines/techs take some time to process. Chemistry orders in a serum separator have to sit for 10-20 min to clot, then 10 to spin, and the machine we had took 30 minutes for some tests. That's near an hour *just* for results. Then the doc has to read, interpret, and talk to the patient again. Plus, you get all those geniuses who wait until their UTIs are to the point where they have to go to the ER... that's exciting. Regular labs, plus a panel, plus a possible ultrasound or Xray, sometimes a pregnancy test and STD swab/wet prep. No, you're right- they don't refuse you- but they have so many people going in there for care that could have been handled at a regular doctor/clinic that people with real problems have to wait for hours to be seen.  
Date: 8/18/2008 6:27:00 PM  From Authorid: 62849    OH.. and I forgot critical results. Critical results in some labs have to be repeated on the same specimen and sometimes even re-collected for accuracy... so double the time I quoted below. And that was for stat orders. Regular orders have to take a backseat (although in the hospital I worked, all ER orders were sent down stat).  
Date: 8/18/2008 8:43:00 PM  From Authorid: 12341    I work in health care and this very situation frustrates me and worries me. This isn't the way it should be, We need to be more concerned about all people across the board who are going through similar situations. i have a friend who works in a medical office who is going through something similar. she has no health care and keeps getting bounced from doctor to doctor, all of whom test after test and she is charging all this, she is basically at the end of her rope. I suspect MS but I'm not a doctor and WHEN they can't get it right, what can we do? I do all I can but it is never enough. After 16 years in health care I feel burned outby our present situation,  
Date: 8/18/2008 10:14:00 PM  ( From Author ) From Authorid: 15675    Oh Beags Im sure their overworked (just a glance in the ER would tell that) but some of their attitudes directly reflect money as well (not saying all doctors but Im starting to feel theirs a skewed majority). Im still not sure what else I can do; but Im extremely concerned about my health right now :S  
Date: 8/19/2008 4:30:00 AM  From Authorid: 62849    I'm sure it's different near big cities- I worked in a county hospital, but it was in a semi-rural area. We didn't get people with money in there. I mean, yeah, I'm sure a lot of people had insurance, but you couldn't tell from the ER orders whether or not they had it (there was no difference in the care, from what I could tell).  
Date: 8/19/2008 8:22:00 AM  From Authorid: 16845    Honestly, your health is so important that I would do what it takes to find the extra income to take yourself to the doctor, or get insurance. Waits suck, I've been in the ER before where I've had to wait several hours to even be called back, let alone seen. (And I know that's small potatoes compared to others!) Good luck, I hope you can find a solution that helps get you well.  
Date: 8/19/2008 8:23:00 AM  From Authorid: 62679    How terrible! It makes me so sad how uncaring our world has become. Are society has pretty much been desensitized (sp?) over the years. Do they offer Medicaid/Medicare or some sort of government assisted insurance in your area?  
Date: 8/19/2008 11:26:00 AM  From Authorid: 2030    I've heard it said we don't have a health care crisis in this country, we have a health Cost crisis. All caused by abuse and litigation and interference and regulations.  
Date: 10/17/2008 3:01:00 PM  From Authorid: 64662    Where I'm from, the hospital can't refuse to see you, insurance or not. See if the hospital you went to can set you up with a monthly payment plan you can afford. Does your employer offer a basic insurance plan for full-timers? Work full-time, if possible, so you can start racking up the benefits you need.

A few months ago, my aunt was having severe chest pains. She does have insurance, but she sat in the hallway in a wheelchair for three hours... She could've been having a heart attack and they just let her sit there. It's funny too because when you walk into the ER there's a sign that says, "If you're having chest pains, let (someone) know IMMEDIATELY", like you'd be priority or something. Guess again...

Sorry about your experience. I have ovarian cysts and an enlarged ovary and my mother just had a cyst the size of a grapefruit removed from her uterus, so I know what you're going through. I'll keep you in my thoughts.

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