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I NEED HELP WITH MY COMP!!

  Author:  50439  Category:(Discussion) Created:(2/11/2005 2:15:00 AM)
This post has been Viewed (1330 times)

OK first of all whenever i try to sign on to ebay or my online bank (secure sites?) it says the page cannot be displayed. Then it tells me that the ACTIVE X cannot be found....something about my desktop HTML. How in the world do I fix this. I called tech. support for my comp. (compac presario) and they said it would cost me 40 dollars for this information. Please tell me theres an easier way. Without ebay or bank online this thing is useless to me. What good is looking at stuff I cant bid on?! Im goin' crazy here!

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Replies:      
Date: 2/11/2005 2:30:00 AM  From Authorid: 28946    Have you called your internet provider's tech support?  
Date: 2/11/2005 2:31:00 AM  ( From Author ) From Authorid: 50439    i called them first, they told me to call the other number
  
Date: 2/11/2005 2:33:00 AM  From Authorid: 28946    oh, what did they tell you? Was it a manufacturing prob? Have you tried deleting your cookies and clearing your history?  
Date: 2/11/2005 2:58:00 AM  From Authorid: 42945    sorry I cant help you hun....but I hope you can get it fixed ...real soooooooonnnnn!!!!! hugs  
Date: 2/11/2005 4:43:00 AM  From Authorid: 53961    They could be rebooting their servers. USM does it every morning about 1 a.m. their time. 3 a.m. my time. It gets weird. I would try again later. If that doesn't work. Clear your temp files and cookies and try logging in again. Reboot too.  
Date: 2/11/2005 5:16:00 AM  From Authorid: 54461    Well, u could need Java, for whatever reason... ummm.. you may just need to restore it to an earlier date. Do you have XP? If you do, just restore it back to when it was working for you. And if you have Windows 98, I would use the restore disc it came with. Or you may just need to put Windows 98 back over Windows 98. What the people said about deleting cookies, and rebooting could be the problem. I would reboot, and delete files, reboot again, and try. Maybe it could be your firewall, or your Anti Virus. Just trying to help.  
Date: 2/11/2005 5:37:00 AM  From Authorid: 18928    when I had that problem I had to download java at
http://java.sun.com/ top left side, under downloads. good luck
  
Date: 2/11/2005 6:35:00 AM  From Authorid: 62998    I am going to assume your using IE. open your browser and on the toolbar you will see "TOOLS" click that, scroll down to "INTERNET OPTIONS" click to open your browser settings. The second tab is labled "SECURITY" click on the button marked "CUSTOM LEVEL" make sure you have "ENABLE" checked for all the items next to ActiveX - Typo Demon  
Date: 2/11/2005 6:36:00 AM  From Authorid: 62998    if that doesn't fix it let me know - Typo Demon  
Date: 2/11/2005 8:32:00 AM  From Authorid: 10030    Typo Demon, that opens to door to malware and active x controls that can mess up the computer. What browser do you have? Call the internet provider and keep bugging them. If they don't give up the information, first get some good anti-spyware and malware programs. Like I mentioned in the other post, consider switching to Mozilla Firefox. Run scans on the computer (these should be done regularly anyway). http://housecall.trendmicro.com/ , SpyBot Search & Destroy, Ad-aware, Spyware Blaster. Disable your active desktop (right click on the desktop > properties > desktop.  
Date: 2/11/2005 8:55:00 AM  From Authorid: 62998    I don't use IE for that reason, I said I was assuming usage of IE and how to fix. That is the way to do it. I use Netscape. - Typo Demon  
Date: 2/12/2005 5:28:00 AM  From Authorid: 62971    sounds like you need to update your java.but still get spybot and scane your system...Arc Angel
  
Date: 2/12/2005 6:06:00 AM  ( From Author ) From Authorid: 50439    Well, ive come to the conclusion that i need to just put the startup disk in and restore back to the way it was as new. Restoring to an earlier date didnt help either. Theres so much wrong with this thing. Unfortunately we have lost these discs so I ordered new ones yesterday. Ughh I just want all these glitches gone. It's a shared computer so that makes it hard for me too keep it in top shape. Hopefully she'll feel better soon.  

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