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Do you Complain??......B. Monkey

  Author:  57232  Category:(Discussion) Created:(6/10/2003 9:04:00 PM)
This post has been Viewed (1036 times)

Of course on June 8th I went to see the Red Hot Chili Peppers!!!! That's a no brainer there! And Snoop Dogg was the opener, that was cool. The T-shirts were $28 so I didn't buy one and instead bought a $10 from the hawker guys outside. So that left me and my boyfriend with some extra money. The concert let out early in my opinion and we were going to originally eat at Waffle House but since we had a little bit more money we decided to go to somewhere a little bit nicer instead.

It was 11:30 and it was Sunday. So I knew for sure that maybe it was going to be Waffle House after all beause of the time. We saw a TGI Fridays which personally I've never been to before. It was a little too pricey for my tastes but the salads did look good. The sign said closing at 12am and I asked the hostess before we sat down is it alright to eat here still, is the kitchen still open. I do know that kitchens close some time before the restaurant does. She said they don't shut down until 10 til. So were good to go. Well we had a terrible waitress and that does happen sometimes and she didn't submit our order until past midnight. I had to get up to get refills and I was thirsty, anybody who has gone to either sporting events, concerts, etc. know that venues charge too much for drinks. Well a lot of stuff happened but what made me so mad is the manager!!!!

The manager came to our table. We were quite aware that this was a restaurant with workers who wanted to get off and go home, so my boyfriend and I didn't chit chat for much we basically ate and waited LONGGGG times for refills. The manager said is everything alright here? I lied, I just wanted to leave myself actually. I said fine. Well she said in the meanest tone to us to not ever come this late ever again! I couldn't believe it!!! A greasy BLT from Waffle House had never sounded so enticing to me in my life at that moment. Yes it is true that we did come in a bit late, but the hostess said that it was alright. What kind of customer service is that? A lot of people hate their jobs but geez I do have a little something to do with her paycheck, if she had a bad day she should of not taken it out on me. So yes I call 1-800-Fridays and complained. A lot more stuff happened, but that's the general bad.

I had a problem w/ Red Lobster once, it involved my brother's graduation and them not letting him in the building and other miscellaneous things and they quickly remedied that w/ $50 or $60 I can't remember the exact amount of gift certs and they wanted to know if I was treated better the next time. If TGI's sends me anything I will not go to that location, EVER again. But I'll go to another if I get something for it.

Have you ever complained? Did you get something for it? No resolve at all? Thanks for reading....B!

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Replies:      
Date: 6/10/2003 9:14:00 PM  From Authorid: 54570    I have complained once or twice about some service that I have gotten from a fast food restaurant. But I also try to put myself in thier shoes as well. What that Manager said to you about the late thing was downright rude and she or he should have been terminated for that. I know of a resturant near here thatthe waitresses cuss and say the rudest of things.... And it is the most popular of spots to eat at. Its really a show is all and nearly everyone enjoys the "attention" that they get. And you had better answer back in the same "tone" that you was asked in. But all in all sorry to hear about that night. You have every right to complain. I would have too.  
Date: 6/10/2003 9:15:00 PM  From Authorid: 51635    I have complained in the past about service from several different places, I never expect to get anything... I feel that I'm just doing my part to better thier business, I call with compliments too, don't get me wrong, it works both ways...I have gotten some small things, we got free drinks at this place in Florida because the waitress didn't do her job at all, but I don't expect freebies unless something is so horrable that I don't want to eat/drink it and there fore don't expect to pay for it...  
Date: 6/10/2003 9:22:00 PM  ( From Author ) From Authorid: 57232    It was really horrible, but I do the same thing too! I'm such a dork about some stuff. When I used to live in Riverdale, which isn't a nice town to live in, the cashiers at Kroger could be quite rude. There was one woman there who would always go out of her way to make you feel not as if you were a burden to her time and skills but as someone who was happy to help you and help. I've been at both ends and when I waitressed, and other jobs, (I've had a lot of jobs!) there were some bad bad days but I never took it out on some customer. They are in essence paying my salary.  
Date: 6/10/2003 9:23:00 PM  ( From Author ) From Authorid: 57232    I forgot to say, that I called in about her, and how much of an asset she is to that store  
Date: 6/10/2003 9:32:00 PM  From Authorid: 49091    I went to Jack In The Box to get a burger real fast and whenni got my burger I open it to put ketchup on and the burger had green spots all over it!! I was soooo disgusted. I walked there so by the time Igot home Iwasn't even ready to walk back and complain. so Itook pix and called the ppl at the 1-800 #. Well I got 10 (i think it was. watever it was, it was a LOT) of free coupons from them. I was soo disgusted with that place UI never went back. but to my knowlege now, that location has closed for inproper sanatiary reasons!!! ahaha sounds familiar huh?  
Date: 6/10/2003 9:56:00 PM  From Authorid: 42568    I wish I could complain -- but I'd feel too bad. I've gotten hairs and bugs in my food but just left the place hungry and still gave a good tip. It's not that I don't have a back bone either... I know that when I work and if a person gives me attitude, it just makes me not want to work as good for the rest of the day -- I wouldn't want to do that to anyone. You never know when someone is on their last limb.  
Date: 6/10/2003 10:00:00 PM  From Authorid: 53900    I love Smoky bones and we go there alot well teh other day we went there and I ordered a hand pulled pork sanwich with a salad with ranch dressing on the salad. The dressing waas nasty...I told the waitor that and he told me he could get me a new dressing I said no dont worry about it I will eat the salad plain(cause ranch is teh only kind I like) he said he would bring me out another sandwich for free so I would not go hungry. I told him again no dont worry about it. He came back and asked me if I wanted another side item I said not to worry about it again so tehn the manager comes out with him and tells me that they have to give me something and asks if I want 1/2 dozen fresh cinnamon donuts. I started to say no but my husband jumps in and says yea she does LOL well the donuts were soooooo good OMG I thought I had died and gone to heaven they were so good. The manager brought us teh check and she did not charge me for my meal which was like 8.69 I think or for my drink just for teh donuts which is like 3.00. I was pretty happy when I left there but that is how it always is there. That is why I love Smoky Bones...ok now I am hungry for some b-b-q LOL  
Date: 6/10/2003 10:02:00 PM  From Authorid: 20956    wow, they sounded pretty crappy!! to tell you the honest truth, iam not much of a complainer ... i feel bad if i do! dont get me wrong, there has been times when it would have been appropriate but i just never do. not one to cause a fuss But sounds like you had every right to in your situation .... there is nothing worse than rude people!!  
Date: 6/11/2003 10:37:00 AM  From Authorid: 45367    Once after a football game some band members and me went to BW3's. It was really crowded. We ate and were waiting for others to finish when a waitress told us we have to leave or eat more. and this wasn't our hang out. There were a lot of adults there that were not eating and just watching tv. Nothing was said for them to leave. I was disgusted that just beacause we were teens they felt they could kick us out. SSo yeah I complained. But nothing was done and we were made to leave.  
Date: 6/11/2003 12:04:00 PM  From Authorid: 53052    i have complained... i shouldn't deal with a half service from anyone!! i pay full prices with very hard earned money...  
Date: 6/11/2003 12:06:00 PM  From Authorid: 53052    some people may call it rude... but often i don't tip... i feel i am proablly making the same amount per hour they are making i certianlly don't get tipped at my job... and unless the service was very good close to exceptional... i shouldn't be giving them more..  
Date: 6/11/2003 5:47:00 PM  ( From Author ) From Authorid: 57232    Thanks everybody for your replies. I for some reason tipped her $3 dollars, but I wish I didn't. Jessica I love BBQ and our local BBQ closed! My mom is still sad about it. But thanks for your replies.  
Date: 4/26/2005 1:44:00 PM  From Authorid: 51292    I usually dont have time go in and sit down and eat..we have to rush through the drive thrus lol so i really dont have much to complain about, if they get the order wrong i just get them to fix it, OH Im glad you got to go the RHCP that is sooo cool!! 80)Bye Bmonkey!!  

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