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The Rantings of a Cashier~~~~~~TarHeelGirl

  Author:  53689  Category:(Human Interest) Created:(5/25/2002 8:05:00 PM)
This post has been Viewed (943 times)

Okay, We all deal with cashiers of some kind everyday. But have you ever stopped to think about how much you effect thier day? One rude customer can ruin a whole day.

I am a cashier in a cigerette store. I get some really great customers that I enjoy talking to. I try to keep a happy face at all times because I know that I may be able to brighten someones day a little bit. But there are times when I want to scream.

When you are dealing with a cashier please remember these simple rules:

1. If you are buying cigarettes/alcohol and you are under the age of 35, please carry your ID with you. We are required to ID anyone that looks under the age of 35 for alcohol and 27 for cigarettes. If you are over that age, Try to understand that we want to be careful. Take it as a compliment that you look young. :) What is a minor inconvence for you, is our job to us. In most places if you are caught not IDing properly you get fined and lose your job.

2. When paying, please if the cashier has his/her hand out, do not put the money on the counter. (This is kinda rude) Place it in the cashiers hand. I have had customer THROW the money on the counter with me patiently holding my hand out for it. This tends to a bit irritating.

3. When you walk in the store/restraunt and the cashier says something like "Hi, how are you doing today" Please answer. If you are having a bad day, tell them. If you are having a great day, tell them. I have met so meny people who complain about stores not being as friendly as the old days, but as a cashier when you are trying to be friendly and you constently get blown off, you start to not care anymore. I have noticed myself that cashier nowadays generally don't care. No smiles, no Hello, no nothing. If you come across one that is nice and courtious, please show them that you do appriciate it.

4. Remember that in most places a cashier does not get payed much at all. It is never enough to put up with the attitudes, looking down the noses, and plain rudeness that we have to put up with everyday.



Thank you for letting me rant. Can you tell I had a bad day?:) I am sorry if this offends anyone or if it is considered a silly post but sometimes you just have to get these things out. *HUGS* TarHeelGirl

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Replies:      
Date: 5/25/2002 8:09:00 PM  From Authorid: 9130    I know EXACTLY how you feel!!!!!!!! I worked as a cashier in a gas station, and I have worked as a cashier in a resturaunt, and currently I work in sales. People annoy me! lol-- sorry you had a bad day. work sux  
Date: 5/25/2002 8:13:00 PM  ( From Author ) From Authorid: 53689    Thanx DizzyMe, I try to keep a smile but sometimes it is soooo hard. I had a guy cuss me out b/c he lost his ID due to a DUI so he could not buy Cigs. (He looked 12...LOL)  
Date: 5/25/2002 8:16:00 PM  From Authorid: 9130    you know what annoys me about the cigarette laws? When I worked as a cashier, the district manager made it our policy that we had to card EVERYONE every single time they came in the store. keep in mind this was in a small town and we had a lot of regulars that came in every day. They would get SO mad if she was there and we had to ask to see thier ID... it was stupid on her part because we all knew pretty much everyone that came in the store, but she INSISTED we ask to see it. The customers were NOT happy...  
Date: 5/25/2002 8:18:00 PM  From Authorid: 22433    Thanks so much for posting that! I know EXACTLY how you feel. I have been a cashier for 4 years (two different grocery stores and a gas station), and have put up with countless rude people. Not to long ago I had this one customer ask for a pack of smokes (legal age is 19, we gotta ask for ID if they look under 25), and I swear he didn't look older than 16 or 17. So after giving me a dirty look, he went out to his car and got it, then on his way out, he was like, "I don't think i'd be driving a $45,000 car if i was underage", I just said, "well, have a good day!". It's like, GEEZ! lol (he turned out to be like, 24)  
Date: 5/25/2002 8:21:00 PM  ( From Author ) From Authorid: 53689    That is a bit much, having to ask everytime. Some of the regular customers got upset when I IDed them when I first started but most understood that I was new.  
Date: 5/25/2002 8:27:00 PM  ( From Author ) From Authorid: 53689    H, His excuse would not work in this town, I have seen some of the high school kids here that drive expensive cars. One kid drives a Jag and is only 17. This is a rich town. It is also a college town with lots of rich college kids who come in and treat me like a peon. But they don't get to me too much b/c I know I have more intellegence and common sense than the majority of these kids. I just made the mistake of not going to college after high school. But I will be going in the Spring of 2003! TarHeelGirl  
Date: 5/25/2002 8:55:00 PM  From Authorid: 42515    I totally agree with you! I am a cashier at a drug store...i know EXACTLY where you are coming from!  
Date: 5/25/2002 9:09:00 PM  From Authorid: 16069    Awesome post! Im a cashier and I always try to be cheery. Why not? Id rather try to be happy rather than being miserable. Most people are wonderful, but once you get that jerk, you kind of focus on that a little more than what we should. What I cant stand is going to a store and getting rude service. Whats up with that? Oh well, I always smile and talk to the workers, cause I know what its like. Have a good one!  
Date: 5/25/2002 9:28:00 PM  ( From Author ) From Authorid: 53689    I know what you mean, LOA!! I stopped at Burger King this morning and the girl acted like it hurt her to be nice to me. She didn't smile at all and seemed bored with my order...LOL TarHeelGirl  
Date: 5/26/2002 2:11:00 AM  From Authorid: 30229    Good post I am not a cashier but I am nice to every cashier I meet, even those who ARE having a bad day. One day, in WAlmart, there was a lady who was giving the cashier HECK over the least little things, I felt sorry for the cashier who HAD to keep smiling, so when my turn came, I was XTRA nice to her, and before I left, she thanked me... It does not cost one dime to be NICE to people.. ya know? I know cashiers are paid to be nice, but we customers dont have to pay extra to be nice, nor do we get a discount for being rude.. Great post.. Thanks for sharing..  
Date: 5/26/2002 4:43:00 PM  ( From Author ) From Authorid: 53689    Thanks for the reply Gail! Your right. It really doesn't cost anything to be nice. In fact you stand to gain from it. *BIG HUGS* (for everyone) TarHeelGirl  
Date: 3/30/2006 10:08:00 PM  From Authorid: 11097    This is a good post. I am now a cashier and let me tell you... some people are just plain rude and now matter how much they hurt you all you can do is smile and take it and it hurts. I try very hard to be nice and friendly to everyone and I have come into contact with a lot of people who just don't care and don't see a real person at the register. But then there are good customers who make your day. I like this post and expecially the alcohol and cigarettes because in my store you have to look over 40 and some people don't handle being id very even though it can cost me my job, a fine, and being arrested. Thanks for posting!  
Date: 3/30/2006 10:10:00 PM  From Authorid: 11097    Sorry for all the typos but I think it was clear :P its late here... lol and also, I once got a customer who cursed a storm up at me over something I couldn't even control and that was one of the worst nights in my life... also had things thrown at me... I used to work in a pharmacy... lol warning: if you want to work in the pharmacy it is not for the sensitive!  

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