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Everyone please read this. Be protected

  Author:  29775  Category:(General Advice) Created:(2/14/2002 8:56:00 PM)
This post has been Viewed (990 times)

I recently purchased a Philco stereo system from a local merchant. I paid 200.00 for the stereo. It does not work. The store I purchased it from stated I have to contact the manufacturer to have it replaced. I did. This is the response I got.................



Thank you for your e-mail. I aplogize, however if this has not been ordered through our company, we cannot further assist you.



Sincerely,

Lifestyle Fascination

Customer Service

I advise everyone DO NOT purchase ANYTHING from a company called Philco

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Notice: This Advice is free advice and only for (Fun). It is provided by person or persons not affiliated with the Unsolved Mysteries website and neither Unsolved Mysteries or the persons giving the advice will assume any responsibility for consequences for the actions you take as a result.

Replies:      
Date: 2/14/2002 9:03:00 PM  From Authorid: 20956    Wow thats terrible!! Here in Australia we have a consumer hotline that we can ring and they give you advice on how to handle such situations. This stops big organisations getting away with this kinda stuff. Iam sure there is someone you can ring or contact to help you sort this out. DONT put up with this!! Goodluck ....  
Date: 2/14/2002 9:03:00 PM  From Authorid: 35720    Caveat emptor. Buyer beware. I'm sorry this happened to ya.   
Date: 2/14/2002 9:04:00 PM  From Authorid: 33955    thats good to know ...guess they never thought about negetive advertising called word of mouth huh.... Hope you can get your money back somehow thats alot to lose. Ladi.T.  
Date: 2/14/2002 9:08:00 PM  From Authorid: 20750    Get a lawyer!!  
Date: 2/14/2002 9:18:00 PM  From Authorid: 39043    I'd try and get my money back sis. That is a lot of money to lose. Isn't there anyone you can call about it? Well good luck in getting it back. People these days, or should i say companies..hmm i wonder if it is a guy running it? lol j/k  
Date: 2/15/2002 12:13:00 AM  From Authorid: 39258    ive never even heard of it, but thanks!  
Date: 2/15/2002 4:10:00 AM  From Authorid: 45551    put the stereo in your car and make a HUGE sign that reads"this store sells defective equipment" and go stand in front of the store. i bet it wont be to long before they take the stereo back and give you your money, atleast thats what i would do  
Date: 2/15/2002 4:32:00 AM  From Authorid: 18527    That SUCKS! While we're here... Don't use Paypal! (I made a post on this earlier) They will TAKE your money!  
Date: 2/15/2002 4:39:00 AM  ( From Author ) From Authorid: 29775    it says on the box and defects return to the manufactuer. I contact them and that is the response I get.  
Date: 2/15/2002 6:15:00 AM  From Authorid: 7333    The store you bought it at got it from the manufacturer. Does the store have a return policy? You can also contact the local Better Business Bureau and your state's Attorney General to file complaints and get assistance.
Perrianne
  
Date: 2/16/2002 5:47:00 PM  From Authorid: 44990    oi. i wil remember that,-blondie16  
Date: 2/16/2002 7:40:00 PM  From Authorid: 39887    You have consumer rights. If you have a major problem and cannot get it worked out from the dealer or manufacturer, contact the MAJOR APPLIANCE CONSUMER ACTION PANEL at 1-800-621-0477. Don't hesitate to take action because you have consumer rights.  
Date: 2/16/2002 11:05:00 PM  From Authorid: 8820    Thanks for the heads up on this...Have you tried
calling the better business bureau in your area?
Also, Our local TV station has something called "Contact 5" for channel 5 and they do stories on the news to get people to "Make things right when they are trying to give a runaround.
I would go back to the store and ask "Politely for the manager and explain the situation, if he refuses to help you, then call your local consumer
advocate and file a report. You can find out who the consumer advocate is by calling city hall.
Good luck! Peace and Love,
  
Date: 8/16/2002 7:24:00 AM  From Authorid: 16376    thanks for the warning, sorry that happened to you though  

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